Towing broken down vehicles requires more than just a tow truck able to haul equipment to the repair shop; it involves a certain level of customer service and care expected by those stranded by a breakdown.
Having an EyeRide system installed in a tow truck allows controllers a number of useful features and benefits. EyeRide system offers customers a level of comfort and security that their most valuable asset (their vehicle) is being looked after. Inherently, the loading and unloading process can cause damage to vehicles and owners and insurers are often quick to sue, holding the tow truck operator liable. EyeRide video provides the perfect means of determining liability and can prevent false claims being submitted.
EyeRide can offer real-time video monitoring so that all activities on and around a tow truck including the driving to and from a callout, are recorded to ensure that drivers do their job properly, drive safely and all employees treat customers and their vehicles with proper respect.
Adherence to company policy and service promises will translate through to a lower complaint rate from customers, lower insurance costs and higher productivity. The improved service levels should also boost sales. EyeRide systems allow controllers and management to ensure vehicles are only used for authorized business and save money ensuring that the most efficient route is taken through the inbuilt satellite navigation functions. EyeRide allows operators to monitor employees driving habits, reduce accident rates and because employees are more efficient and vehicle locations can be managed more precisely, operators can enjoy increase revenue.
A huge amount of money is lost to businesses every year through wastage, theft and lack of management. EyeRide can help your towing business by giving your operators the power to reduce these losses through the provision of technology that offers the latest management tools.
Call us now and see how affordable EyeRide is and how it can become an important tool in the effective management of your towing business.